Refund policy

At Olivia Duck Denim, our goal is for you to love The Prince Jean. If something isn't right, we're here to help.

Returns
We accept returns within 7 days of delivery. Items must be in brand new, unworn condition with all original tags attached. Items that appear worn, washed, or altered will not be accepted and will be returned to the original address.

To initiate a return, email us at olivia@oliviaduckdenim.com with your order number. Once your return is received and approved, a refund will be issued to your original payment method.

Exchanges
We accept exchanges within 7 days of delivery for a different size. Items must be in brand new, unworn condition with all original tags attached.

To initiate an exchange, email us at olivia@oliviaduckdenim.com with your order number and the size you'd like. Once we receive your item we'll ship your new size.

Conditions

• Items must be unworn and unwashed with all tags attached
• Returns and exchanges must be initiated within 7 days of delivery
• Items worn, washed, or altered cannot be returned/exchanged
• Return shipping costs are the responsibility of the customer

Questions? Email olivia@oliviaduckdenim.com